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One Shot: Banking on the bar at the Park Hyatt Vienna

One Shot: Banking on the bar at the Park Hyatt Vienna


One Shot: Banking on the bar at the Park Hyatt Vienna Bank Brasserie in Park Hyatt Vienna, Austria, occupies the one-time banking hall of what had previously been Laenderbank bank headquarters. When the hotel opened June 1st, 2014, a side area of the restaurant was a private dining room, which was hardly used. GM Monique Dekker and the hotel’s owners SIGNA Holding decided to open up this space and turn it into a bar. To complement an extensive array of brand-name liquors, Park Hyatt Vienna has its…

HOTELS' Great Hotel Restaurants 2017, Part 1

HOTELS' Great Hotel Restaurants 2017, Part 1


HOTELS' Great Hotel Restaurants 2017, Part 1 From formal to fun, from whimsical to a little wild, all 10 of HOTELS' Great Hotel Restaurants 2017 have one thing in common: They deliver a rare combination of one-of-a-kind ambiance, top-notch service – and yes, outstanding food – that adds up to a great place to enjoy an unforgettable meal, no matter what the numbers on the check add up to. These restaurants represent myriad styles, from studied casual to exquisite focus to riots of colors and flavors.…

Mövenpick reinvents its traditionally Swiss menu

Mövenpick reinvents its traditionally Swiss menu


Mövenpick reinvents its traditionally Swiss menu The creative juices have been flowing in the kitchens at Mövenpick Hotels & Resorts where the hospitality firm’s director of food and beverage for Europe has achieved a gastronomic feat – the reinvention of traditional Swiss dishes. Thomas Hollenstein has married tradition with the culinary innovation for which Mövenpick is famous, taking Swiss recipes that reflect the brand’s heritage and reimagining them to appeal to the modern palates - local…

HOTELS' Great Hotel Restaurants 2017, Part 2

HOTELS' Great Hotel Restaurants 2017, Part 2


HOTELS' Great Hotel Restaurants 2017, Part 2 From formal to fun, from whimsical to a little wild, all 10 of HOTELS' Great Hotel Restaurants 2017 have one thing in common: They deliver a rare combination of one-of-a-kind ambiance, top-notch service – and yes, outstanding food – that adds up to a great place to enjoy an unforgettable meal, no matter what the numbers on the check add up to. These restaurants represent myriad styles, from studied casual to exquisite focus to riots of colors and flavors.…

OTAs become early choice in high OTA-mix markets

OTAs become early choice in high OTA-mix markets


OTAs become early choice in high OTA-mix markets Common wisdom in the hotel world has been that hotels utilize lower cost channels to fill hotels first, and then fill occupancy gaps as necessary with higher cost channels. However, recent data shows that in U.S. markets with a significant OTA contribution, guests are looking and booking on OTAs at the same timeframe as they are considering brand.com. In markets with a high OTA mix like New York, Los Angeles, Orlando and Miami, OTA booking lead times…

Another Manhattan boutique, Made Hotel, jumps on the scene

Another Manhattan boutique, Made Hotel, jumps on the scene


Another Manhattan boutique, Made Hotel, jumps on the scene The inaugural Made Hotel has opened in Manhattan’s NoMad neighborhood. Lobby at Made The 108-room hotel, which touts the “ethos of community,” is the first from New York developer Sam Gelin, who has a degree in Hotel Real Estate Investment from Cornell and founded Craft Hospitality, an F&B focused events company. Real Hospitality Group will manage.  King room at Made Greg Proechel and Charles Seich will oversee MADE’s F&B with husband-wife…

Gostelow Report: Women shape Hyatt Kiev experience

Gostelow Report: Women shape Hyatt Kiev experience


Gostelow Report: Women shape Hyatt Kiev experience “Having about two-thirds of my team female creates a calming ambience,” said Gordon Campbell, general manager of the Hyatt Regency Kviv (Kiev), Ukraine, which has been in the top three in Hyatt’s system for customer service ever since it opened 10 years ago this very week. The 234-room hotel has not had an easy life. It went through three developers and two other potential brands before it finally opened, with what was to have been a casino converted…

People on the move: Week of September 4, 2017

People on the move: Week of September 4, 2017


People on the move: Week of September 4, 2017 Spa director, executive chef, director of diplomatic sales, chief operating officer. The people moving on up this week. Clockwise, from top left: Samara Gonzalez, Andrew Nasskau, Stacy O'Brien, Christian Westbeld Sanderling Resort in Duck, North Carolina, named Paul Cavazos spa director. Most recently, Cavazos helped open the Spa by JW in Houston, Texas. SBE named Chadi Farhat chief operating officer of the Middle East & Europe – transitioning out…

Wharf’s Marco Polo, Niccolo brands on Asian journey

Wharf’s Marco Polo, Niccolo brands on Asian journey


Wharf’s Marco Polo, Niccolo brands on Asian journey Now that it has advanced beyond its solo Marco Polo brand with Niccolo Hotels, Wharf Holdings has debuted an umbrella brand to reinforce both and to cement its place as a player in the luxury Asian development sphere. The company, which mostly engages in Asia-driven property and infrastructure investment, long was led by billionaire Peter Woo, who retired in 2015 and was succeeded by Stephen Ng Tin-hoi (though it’s been speculated that Woo’s son,…

Joie de Vivre sinks US$28m into San Fran hotel refresh

Joie de Vivre sinks US$28m into San Fran hotel refresh


Joie de Vivre sinks US$28m into San Fran hotel refresh Joie de Vivre Hotels’ boutique Hotel Kabuki in San Francisco has completed a US$28 million renovation. Revamped guest room at Hotel Kabuki While the building’s exterior was maintained, interiors have been completely scrapped and reimagined by Brooklyn-based Markzeff Design. Rates at the 225-room hotel start at US$249 per night.  Guest room door, exterior All guestrooms are being redesigned with “Scandinavian sensibility,” including simply designed…

Harvey fallout goes beyond storm damage for area hotels

Harvey fallout goes beyond storm damage for area hotels


Harvey fallout goes beyond storm damage for area hotels Human resource and supply shortages were among the obstacles the hotel industry in southeast Texas faced as Hurricane Harvey and subsequent flooding slammed into the state on August 25. An informal survey by HOTELS and local media reports show that Harvey caused much more than the property damage that blasted Houston and nearby areas and added to the usual daily operational hurdles. “The first 24 hours were scary,” Hilary Helfman, PR manager…

Trump Chicago gets multi-million dollar revamp

Trump Chicago gets multi-million dollar revamp


Trump Chicago gets multi-million dollar revamp Trump International Hotel & Tower Chicago has finished a renovation of its 339 guest rooms and suites. Renovated suite detail, Trump Hotel Chicago Design team Hirsch Bedner Associates was behind the multi-million dollar revamp, which includes new color schemes, custom carpeting, headboards, reframed artwork and updated fabric finishes, wall coverings in the guest rooms and suites, guest room corridors and elevator lobbies. Room technology upgrades…